“With excellent customer service, fantastic support, and superior account management, Bluebird jumps to the top of the list of companies we want to work with.”
COLUMBIA, MO – October 13, 2020 – Since 1999, Bluebird Network has provided strong, resilient and secure communications infrastructure to customers across the Midwest. With the purchase of Bluebird Underground Data Center in 2014, the company added colocation services to its suite. With the company’s sites set on continued growth throughout the Midwest, Bluebird continues to remain dedicated to providing world-class service and customer care to their clientele.
Bluebird Network has had the privilege of providing their services to numerous customers spanning industries such as schools, healthcare facilities, government entities, financial institutions and numerous businesses of all sizes. Their continued support, words of encouragement and each company’s success is the spark Bluebird uses to continue innovating and growing. Featured below is a letter from Brian Glover, Director of Business Services and Telecommunications at Computer Services Inc., in which he shares the success his company has experienced from working with Bluebird Network to connect a series of nationwide banks – some located in hard to reach, rural areas – to his employer through Bluebird’s robust communications infrastructure.
“CSI is a Financial Technology Company servicing the technology needs of customers across the country. Inside the network and telecom side of CSI, we focus on being a “soup to nuts” service provider for our community banks. CSI is also a CLEC focused on providing interconnect/wholesale circuits. This allows us to secure and support an ‘end to end’ connectivity solution for our customers. With Community Banks across the country, this means we need to partner with many local and rural telecommunications companies for the local fiber/ethernet access. Bluebird helps us solve that problem. Bluebird provided us with the ability to be a partner with these companies by building fiber in their communities and providing backhaul to mutual regional data centers. Partnering with Bluebird allows CSI to create a seamless network and secure connectivity solution in multiple local markets.
In the financial technology industry, CSI works with many providers. However, if we have a chance to work with Bluebird, we take it. With excellent customer service, fantastic support, and superior account management, Bluebird jumps to the top of the list of companies we want to work with.
Beyond their customer service, Bluebird’s willingness to truly ‘partner’ with us is strategic and unique. Bluebird is willing to work with us at a level of partnership where many of the large Telco companies fail. Some companies force us to make 12 calls to get anything done. When we have a unique opportunity or need involving Bluebird, we call Kevin. It’s that simple. They’ve been great to work with and they make our jobs easier.”
Director of Business Services and Telecommunications
Computer Services Inc.